Santa's Grotto

Step into the magic of Christmas and meet the man in red himself at Ho-Ho-Hopetown!

This year, Santa Claus has set up his enchanting grotto right inside the historic Carriage Works – a beautifully restored railway building now transformed into a bustling elf workshop! Twinkling lights and a warm welcome from Santa’s little helpers await you and your family.

Each child will enjoy a personal moment with Santa, where they can share their Christmas wishes and receive a special early Christmas gift lovingly prepared by the elves.

Whether it’s your first visit or a treasured tradition, meeting Santa at Ho-Ho-Hopetown is a memory that will last a lifetime.

Included in your visit:

• A magical meeting with Santa Claus
• A beautifully wrapped Christmas present for every child
• Time to take photos in the grotto
• Entry into The Elves' Giftworks Trail (no need to book an extra ticket for this!) 

After your visit, why not stay a while? Enjoy the Christmas lights, explore the elf workshop, decorate cookies with Mrs Claus (13th-14th December only), take a spin on the carousel (20th-24th December), or warm up with a mince pie and a hot chocolate.

Book now – Santa’s waiting! This popular experience sells out quickly, so be sure to reserve your space early.

Ticket info

• Each child's ticket includes two adults. Any extra grown-ups are welcome to come alone, but will need an additional adult ticket.
• Under 1's are free if accompanying older siblings. However, if you'd like your under 1 to meet Santa and receive a present, make sure to get them a ticket too.